Employment Type: Full-Time (Shift Work)

Salary Range: Market-related (based on experience and qualifications)

Closing Date: Not specified (apply as soon as possible)

WT Group is expanding its operations and is currently recruiting experienced Emergency CCTV Control Room Operators to strengthen its security and monitoring services across South Africa. This opportunity is ideal for professionals with a strong background in control room operations, CCTV monitoring, and client communication within the safety and security industry.

This role is critical to ensuring real-time monitoring, incident response, and effective communication with clients and internal teams. Candidates must be comfortable working in a fast-paced, high-responsibility environment that operates around the clock.

Job Overview

As an Emergency CCTV Control Room Operator, you will be responsible for monitoring live surveillance systems, responding to alarms, managing incidents, and maintaining clear communication with clients and response teams. The role requires attention to detail, strong computer skills, and the ability to remain calm and professional under pressure.

This is a shift-based position, including day and night shifts, weekends, and public holidays.

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Key Responsibilities

• Monitor CCTV systems and VMS platforms in real time
• Respond promptly to alarms, incidents, and emergency situations
• Maintain accurate incident logs and reports
• Communicate professionally with clients and internal response teams
• Follow control room protocols and security procedures at all times
• Escalate incidents according to company guidelines
• Ensure compliance with safety, security, and operational standards

Minimum Requirements

To be considered for this position, applicants must meet the following criteria:

• Valid PSIRA Grade C
• Fluent in English (reading, writing, and speaking – client-facing role)
• Minimum 2 years’ experience in a control room environment within the safety and security industry
• Practical experience with:CCTV systems, VMS platforms, Alarm systems, OBs (occurrence books)
• Proven experience in daily client communication
• Willingness and availability to work rotational shifts (day and night, Monday to Sunday)
• South African citizen with a valid South African ID
• Computer literate (MS WordOutlookIntermediate PC skills)
• Ability to pass language and computer competency tests

Additional Consideration

Applicants with call centre or retail experience may also be considered, provided they demonstrate relevant control room or security-related experience.

👉View All Security Jobs posts in South Africa

Important Application Notes

• CVs must include full work history
• Clearly state start and end dates for all previous roles
• Provide reasons for leaving previous positions
• Include contactable references

Incomplete applications may not be considered.

How to Apply

Interested candidates should apply through the company’s official recruitment channels as advertised by WT Group or Send a detailed CV to: chemory@wtgroup.co.za.

Ensure your CV is detailed, accurate, and up to date before submitting your application.

Early applications are encouraged, as the position may be filled once suitable candidates are identified.

Why This Opportunity Matters

Control room operators play a vital role in modern security operations. This position offers stable employment, exposure to advanced surveillance systems, and the opportunity to work within a structured and professional security environment.

If you meet the requirements and are serious about building or continuing a career in the security industry, this role is worth applying for.

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FAQs for CCTV Operators

1. Do I need prior CCTV control room experience? Yes. A minimum of 2 years’ control room experience in the security industry is required.

2. Is a PSIRA certificate mandatory for this role? Yes. Applicants must have a valid PSIRA Grade C certificate.

3. Does this position require shift work? Yes. The role includes day and night shifts, Monday to Sunday.

4. Are call centre or retail candidates allowed to apply? Yes. Candidates with relevant experience may be considered.

5. Is this job open to non-South African citizens? No. Applicants must be South African citizens with a valid ID.

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Emergency CCTV Operator jobs South Africa, Control Room Operator jobs, PSIRA Grade C security jobs, CCTV monitoring jobs, Security control room vacancies, Surveillance operator jobs South Africa

The post Emergency CCTV Control Room Operator Jobs – WT Group (South Africa) appeared first on Jobs With Damian.

Closing date: Until position is filled

Salary: Market related

Employment type: Full-time

About RepOps Security Solutions

RepOps Security Solutions delivers fast armed response, professional guarding, and smart monitoring services across South Africa. The company provides 24/7 armed response, professional guarding, and advanced CCTV monitoring, ensuring trusted protection for homes, businesses, and communities at all times.

Job Overview

RepOps Security Solutions is currently hiring experienced Control Room Operators to join their security operations team. This role is ideal for candidates with strong monitoring skills, attention to detail, and experience handling CCTV systems in a fast-paced security environment.

See also : Grade C Security Officers – Direct Action Security

Requirements

• Valid PSiRA registered certificate
• Valid Grade 12 (Matric) certificate
• Clear criminal record
• Previous Control Room Operator experience
• Experience with CCTV monitoring systems
• Excellent communication skills
• Strong attention to detail at all times

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How to Apply

If you meet the requirements and are interested in this position, please send your CV and supporting documents to:

• 📧 lisa@redopsecurity.co.za
• Location📍 Kempton Park, South Africa

⚠️ If you do not receive a response within one month after applying, please consider your application unsuccessful.

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FAQs (Frequently Asked Questions for Control Room Operators)

1. What does a Control Room Operator do at RepOps Security Solutions?

A Control Room Operator at RepOps Security Solutions is responsible for monitoring CCTV systems, responding to alarms, coordinating armed response units, and ensuring incidents are handled quickly and professionally to protect clients and property.

2. Do I need experience to apply for Control Room Operator jobs at RepOps Security Solutions?

Yes. Applicants must have previous Control Room Operator experience, including hands-on experience with CCTV monitoring and security communication systems.

3. Is a PSiRA certificate required for Control Room Operator jobs in South Africa?

Yes. A valid PSiRA registered certificate is mandatory for all applicants applying for Control Room Operator and security-related positions in South Africa.

4. Where is RepOps Security Solutions located?

This Control Room Operator position is based in Kempton Park, Gauteng, South Africa.

5. How do I apply for Control Room Operator jobs at RepOps Security Solutions?

Interested candidates must email their CV and supporting documents to lisa@redopsecurity.co.za. Applicants who do not receive feedback within one month should consider their application unsuccessful

Related Job searches :

Control Room Operator jobs South Africa, security control room jobs, CCTV monitoring jobs SA, Grade 12 security jobs, PSiRA security jobs, Kempton Park security jobs, security operator vacancies, armed response control room jobs, RepOps Security Solutions jobs

The post Control Room Operators – RepOps Security Solutions (South Africa) appeared first on Jobs With Damian.